Privacy Policy

This Privacy Policy governs the collection, storage, usage and safeguarding of personal data collected by Gullwing Insurance (also referred to as “we”, “us”, or “our”). When referring to “Gullwing Insurance”, we refer to Gullwing Insurance B.V. and Gullwing Racing Support UK Ltd, as well as any of their trading names.

Please read this Privacy Policy carefully. It explains how we handle your personal data when you request a quotation, take out a policy, file a claim, visit our website or are otherwise in contact with Gullwing Insurance (also referred to as using "the Service" or "our Services"). This Privacy Policy is provided for your information; where we require your consent for a specific purpose, such as the placing of non-functional cookies or the processing of special categories of personal data, we will ask you for it separately.

This Privacy Policy was last updated on 13 / 08 / 2026. Please check back regularly to keep informed of updates to this Privacy Policy. In order to see previous revisions of the Privacy Policy, please contact us.

Who we are

Gullwing Insurance, Gullwing Racing Insurance, Gullwing Sports Insurance and Gullwing Prestige Insurance are trading names of Gullwing Insurance B.V., which is EEC authorized and regulated by The Authority Financial Markets (www.afm.nl), Registration No. 12009032. Gullwing Racing Support UK Ltd is registered in England, and authorised and regulated by the Financial Conduct Authority (www.fca.org.uk) under registration number FRN 978267.

How to contact us

Gullwing Insurance B.V.
Jan Gielenlaan 1
5626 HN Eindhoven
The Netherlands
Phone #: +31 40 2624848
race@gullwing.com

What is personal data?

Personal data is defined as it is in the EU’s General Data Protection Regulation. In essence, it means data that directly or indirectly identifies you. To assist your understanding of how personal data may flow through the insurance process, we have visualised the various stages of insurance and an overview of who may need your personal data to perform the relevant obligations connected to your relationship with us. This visualisation can be found in Annex 1a.

When a company processes your personal data, it is either a “controller” or a “processor”. In different circumstances, Gullwing Insurance may be either. Let’s look at a few examples:

Example A. You took out the insurance policy with Gullwing Insurance yourself:
When you take out an insurance policy directly with us yourself, we will be the data controller.

Example B. You are making in claim in relation to a Gullwing Insurance policy:
When you make a claim in relation to an insurance policy purchased through Gullwing Insurance, we will be the data controller.

Example C. You took out the insurance policy with a broker or other intermediary:
If you purchased a policy with a broker or other intermediary, the broker or intermediary will be the initial data controller, and their data protection contact can advise of the identities of the entities with whom they share your personal data. Once the risk has been placed with us, we are also a controller of the personal data we hold about you, and you may contact us directly to exercise your rights, regardless of how the policy was purchased.

Example D. You are neither a policyholder or an insured, or not sure if we hold personal data about you:
You should contact the organization that you assume collected your personal data who, in turn, should provide you with details of the entities with whom they share your personal data. For any further information requests, please contact us.

Personal data we collect

We collect personal data about you in three ways:

  • Website visits: We collect information about the way you interact with and use our Services through log files and website analytics tools (using cookies). This information may include your IP address, referral and exit URLs, browser type, operating system, geographical location,date/time of access, pages visited, the popularity of certain content, and clickstream data. More information on these website analytics tools is provided later in this Privacy Policy. If you did not agree to the placement of statistical cookies, this data will remain limited and anonymized. For more information on our usage of cookies, and our policy on cookie consent, please see the Cookie Policy.
  • Direct interactions: You may give us certain data including your identity information, contact data, and other personal data required for the purpose of requesting a quotation for our Services, entering into a policy with us, or filing a claim with us. This includes any data that you upload or share while using our Services and personal data contained in the documents you upload to our Services.
  • Third parties and publicly available sources: We may receive personal data about you from various third parties such as other insurers or brokers who you have communicated with in relation to your policy, anti-fraud databases, sanctions lists, court judgments and other databases, government agencies, open electoral register or in the event of a claim, third parties including the other party to the claim (claimant / defendant), witnesses, experts (including, where applicable, medical experts), loss adjustors, solicitors and claim handlers. We may also collect data about you from third parties who take out a policy with us and are required to provide your information, e.g., where you will be a named beneficiary of the policy, a named driver on the policy or where a family member, employer or other entity has taken out a policy which requires personal information about you.

The sources where we collect your personal data will depend on your particular circumstances. For us to provide insurance quotes, policies, process any claims you may have in connection with one of our policies (whether it is between you and us, or a third party and us but under which you have a claim) and to deal with any concerns, we will need to collect and process certain personal data about you. The types of personal data we may have to process will depend on the nature of your policy, claim and / or complaint may include the following information set out in Table 1 below.

Table 1


Type of Personal Data Details

Identity and Identification Data Full name, Title, Gender, Age, Nationality, Date and Place of Birth, Marital Status, Employer, Job Title, Employment History, Family Details (including information about their relationship to you), Identification Numbers issued by Government Bodies or Agencies, Tax Identification Number.
Contact Data E-mail Address, Telephone Number, Physical Address.
Digital Data IP Address, Browser Type, Geographical Location, Operating System, Date and Time of Access, Pages Visited, Clickstream Data
Financial Data Bank Account or Payment Card Details, Income or other Financial Information.
Risk Data Information about you which we need to collect in order to assess the risk to be (re)insured and to provide a suitable quote. In relation to certain lines of business such as personal accident, this may include data relating to your health or other special categories of personal data. It may also include information about criminal convictions.
Policy Data Information about the quotes you receive and policies you take out.
Historical Communication Data Records of correspondence and other contact between you and us, including e-mail, letters, telephone notes and messages exchanged through our Services, and data about the delivery and opening of e-mails we send you.
Credit and Anti-Fraud Data Data about sanctions, criminal offences and information received from Anti-Fraud databases relating to you (including credit history, where applicable).
Historical and Current Claims Data Information about previous and current claims (such as unrelated insurance cover with us). This may include data relating to your health, criminal convictions, third party reports or special categories of personal data.
Special Categories of Personal Data We consider the processing of this information to only be necessary in limited circumstances such as to process a personal accident claim where we may need information about your health. We may also need information about your criminal convictions in order to process any claim or complaint.

How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Legitimate Interests: Circumstances where it is necessary for our legitimate interests (or those of a third party and necessary for the Service) and your interests, and fundamental rights do not override those interests. For example, when you have a policy with us or otherwise benefit from a policy which a third party (such as an employer or family member) has entered into with us.
  • Performance of a Contract: Circumstances where we need to perform the contract we are about to enter into or have entered into with you. For example, providing a quotation, administering your policy, collecting premiums, and handling claims.
  • Consent: Circumstances where you have given us your consent for a specific purpose. For example, the placing of statistical cookies, or the processing of special categories of personal data as described below. Where we rely on consent, you may withdraw it at any time by contacting us.
  • Legal Obligation: Circumstances where we need to comply with a legal or regulatory obligation. For example, information that is required to be stored under Wwft (Anti-Money Laundering and Anti-Terrorist Financing Act) or other regulatory obligations.

It may be necessary for us to process your personal data, such as but not limited to policy data and claims data, using automated analysis in order to ensure that premiums properly reflect the relevant underlying risks and to further improve the effectiveness of our claims process. We do not use any special categories of sensitive personal data, such as information about your health or criminal convictions, for profiling purposes.

In Table 2 below, we have set out a description of the ways we use your personal data, and the legal basis we rely on to do so. We also indicate what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Table 2


Purpose / Activity Type of Data Lawful Basis & Basis of Legitimate Interest

Analytics, Improvement
Collecting details about visitors for improvement of our Services (anonymized data by default, personalized data by choice).

  • Identification Data
  • Digital Data
  • Performance of a contract with you
  • Legitimate interests (i.e., to improve your user experience with our Services and to further develop our Services)
Measuring the delivery, opening and click-through of e-mail correspondence

  • Contact Data
  • Digital Data
  • Legitimate interests (i.e., to establish that correspondence regarding a quotation, policy or claim has reached the recipient, and to improve the quality of our correspondence)
Quotation, Inception
Setting you up as a client, including fraud checks, credit checks, AML checks and sanctions checks
  • Identification Data
  • Contact Data
  • Financial Data
  • Credit and Anti-Fraud Data
  • Performance of a contract with you
  • Compliance with a legal obligation (to comply with laws and regulations)
  • Legitimate interests (i.e., to ensure you are within our acceptable risk profile)
Evaluating the risks to be covered and matching those risks to the appropriate policy and premium

  • Identification Data
  • Risk Data
  • Policy Data
  • Historical Claims Data
  • Credit and Anti-Fraud Data
  • Performance of a contract with you
  • Compliance with a legal obligation (to comply with laws and regulations)
  • Legitimate interests (i.e., to determine the likely risk profile, appropriate insurance product, and risk profile)
Policy Administration
Collecting or refunding insurance premiums
  • Identification Data
  • Contact Data
  • Financial Data
  • Performance of a contract with you
  • Legitimate interests (i.e., to recover due debts to us)
General client care, including communicating with you in relation to administration and requested changes to your policy. This includes sending you updates regarding a policy you have taken out with us or under which you are a beneficiary

  • Identification Data
  • Contact Data
  • Policy Data
  • Risk Details
  • Current and Historical Claims Data
  • Historical Communication Data
  • Performance of a contract with you
  • Legitimate interests (i.e., so that we can correspond effectively with our policyholders, insureds and beneficiaries in relation to policies, or those who have made claims pursuant to or connected to a policy entered into with us)
Sending commercial messages about our Services
  • Identification Data
  • Contact Data
  • Policy Data
  • Consent
  • Legitimate interests (i.e., to inform existing clients about Services related to those they already hold)
  • Performance of a contract with you
  • Legitimate interests (i.e., to recover due debts to us)
Claims Processing
Managing all aspects of claims handling and processing, including fraud checks, credit checks, AML checks and sanction checks
  • Identification Data
  • Contact Data
  • Risk Data
  • Financial Data
  • Policy Data
  • Current and Historical Claims Data
  • Credit and Anti-Fraud Data
  • Historical Communication Data
  • Performance of a contract with you
  • Compliance with a legal obligation (i.e., to ensure we do not pay a claim that is in breach of applicable laws and regulations)
  • Legitimate interests (i.e., to assess the veracity and quantum of claims)
Defending or initiating legal claims
  • Identification Data
  • Contact Data
  • Risk Data
  • Financial Data
  • Policy Data
  • Current and Historical Claims Data
  • Credit and Anti-Fraud Data
  • Historical Communication Data

Note: See section below concerning instances where we might need special categories of sensitive personal data including information about your health and criminal convictions.

  • Performance of contract with you
  • Compliance with legal obligations (to comply with laws and regulations)
  • Legitimate interests (i.e., to defend or initiate necessary legal claims)
Investigating and assisting where applicable in the prosecution of fraud

  • Identification Data
  • Contact Data
  • Risk Data
  • Financial Data
  • Policy Data
  • Current and Historical Claims Data
  • Credit and Anti-Fraud Data
  • Historical Communication Data

Note: See section below concerning instances where we might need special categories of sensitive personal data including information about your health and criminal convictions.

  • Performance of contract with you
  • Compliance with legal obligations (to comply with laws and regulations)
  • Legitimate interests (i.e., to assist with the detection and prevention of fraud)
Renewals
Creating automated and personalised renewal offers
  • Identification Data
  • Contact Data
  • Policy Data
  • Current and Historical Claims Data
  • Performance of a contract with you
  • Legitimate interests (i.e., to create timely, personalised renewal offers to facilitate the placing of applicable cover under insurance policies)
Contacting you in order to renew the policy

  • Identification Data
  • Contact Data
  • Policy Data
  • Performance of a contract with you
  • Legitimate interests (i.e., to correspond with the insured, policyholder or beneficiary to facilitate the placing of applicable cover under insurance policies)
Other Uses
Transfer books of business, company sales, and reorganisations
  • Identification Data
  • Contact Data
  • Risk Data
  • Financial Data
  • Policy Data
  • Current and Historical Claims Data
  • Credit and Anti-Fraud Data
  • Compliance with legal obligations (to comply with laws, regulations and other legal obligations)
  • Legitimate interests (i.e., to structure our business appropriately)
Complying with our legal obligations
  • Identification Data
  • Contact Data
  • Risk Data
  • Financial Data
  • Policy Data
  • Current and Historical Claims Data
  • Credit and Anti-Fraud Data
  • Historical Communication Data

Note: See section below concerning instances where we might need special categories of sensitive personal data including information about your health and criminal convictions.

  • Compliance with legal obligations (to comply with laws, regulations and other legal obligations)
General risk modelling and underwriting
  • Identification Data
  • Contact Data
  • Risk Data
  • Financial Data
  • Policy Data
  • Current and Historical Claims Data
  • Credit and Anti-Fraud Data

Note: See section below concerning instances where we might need special categories of sensitive personal data including information about your health and criminal convictions.

  • Legitimate interests (i.e., to build risk models that allow for the acceptance of risk with appropriate premiums)

Special Categories of Data: As indicated in Table 1 and Table 2, in order to process certain policies and / or claims connected to those policies, it may be necessary for us to collect and process certain special categories of data. However, given the limited likelihood of us needing to obtain this information from you, if we do need this information, we will write to you to obtain your consent for processing this information. You may withdraw your consent to such processing at any time by contacting us. However, if you withdraw your consent, this may impact our ability to provide you with insurance cover or pay claims.

Change of Purpose: We will only use your personal data for the purposes for which we collected it, unless we find that we need to use that data for another reason, and that reason is justifiably compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Who we share your data with

We may need to share your personal data information with third parties. For example, we may need to share your personal data to provide you with the insurance coverage under your policy, or to pay or otherwise investigate any claim arising from a policy entered into with us.

We share your personal data within Gullwing Insurance, and where necessary to perform essential business functions, we share your personal data with our authorized external third parties. For example, to process claims effectively and to carry out necessary business functions, external companies may provide functional support to Gullwing Insurance.

Gullwing Insurance, like many companies, uses (cloud) service providers ("CSPs") to provide functional IT support, including the hosting and storage of the personal data you provide to us. Our current CSPs are TransIP B.V. and Google LLC, which store this data within the EU. The other external service providers we use are named in the sections below.

We may also transfer data to appropriate third parties as required by applicable laws, rules and regulations, in response to a lawful request from governmental authorities, or to comply with a legal process. We will request your express opt-in consent before we share your personal data with any company outside Gullwing Insurance for marketing purposes.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Where your data is stored

We share your personal data within Gullwing Insurance and with authorized external third parties. Both Gullwing Insurance and these authorized external third parties are located across the world. Some of these countries may be subject to additional or different data protection requirements. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this policy and all applicable data privacy laws.

Whilst Gullwing Insurance stores your personal data within the EEA, some of our authorized external third parties may store your personal data outside of the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We may use specific contracts approved by the European Commission which give your personal data the same protection it has in Europe.
  • We may transfer your personal data to the authorized external third party if they are part of the EU-US Data Privacy Framework, which requires them to provide similar protection to personal data shared between Europe and the US.
  • The authorized external third party has EU approved binding corporate rules or other EU approved certifications.

Please contact us if you want further information on the specific mechanism we use when transferring your personal data out of the EEA.

How we secure your data

Gullwing Insurance maintains physical, electronic, and procedural safeguards that comply with applicable regulations to guard your personal data. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business-need-to-know and a legitimate interest. They will only process your personal data on our instructions. We have put in place procedures to deal with any suspected unauthorized access or loss of personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long we keep your data

We will keep your information for as long as is necessary to fulfil the purposes described in this policy, and no longer than required or permitted by law. How long we keep your information depends on, among other things, whether or not you have reported a claim. Where we are required to retain data under specific legislation, we apply those periods: five (5) years for client due diligence records under the Wwft (Anti-Money Laundering and Anti-Terrorist Financing Act) and seven (7) years for our administration under tax law. Otherwise, if you do not report a claim, we will keep your information for a maximum of ten (10) years after your relationship with Gullwing Insurance has ended, and where you have reported a claim, for a maximum of ten (10) years after the claim is closed, in view of the limitation periods that apply to claims against us.

In some circumstances, we may retain anonymized data, such as car make and type, sum insured, track, insurance premium and other calculation parameters, for research or statistical purposes. This data will no longer be associated with you, in which case we may use this information indefinitely without further notice to you. Please contact us if you require specific information about the retention period of your personal data.

Marketing

Where you have given us your consent, or where you are an existing client and we have a legitimate interest in doing so, we may send you commercial messages by e-mail about our Services, such as newsletters and offers. Every such message contains a link allowing you to unsubscribe, and you may object to receiving them at any time by contacting us. Messages relating to you account, a quotation, policy or claim are not marketing and will continue to be sent to you as part of the administration of your policy.

Google Analytics

We use Google Analytics for the collection and analysis of visitor statistics. This is only placed if you have consented to statistical cookies; if you have not, this data remains limited and anonymized. Google uses this information to evaluate the use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google may transfer this data to the United States, where Google LLC is certified under the EU-U.S. Data Privacy Framework. For more information, please refer to Google's privacy policy at https://policies.google.com/privacy.

Google reCAPTCHA

We use Google reCAPTCHA on our forms, such as the quotation, contact and claim forms, in order to distinguish genuine visitors from automated abuse and to protect our Services against spam and fraudulent submissions. When a form is loaded, reCAPTCHA places a cookie and collects information about your device and your behaviour on the page, such as your IP address, browser and operating system, screen resolution, and mouse and keyboard activity. This information is sent to Google and may be transferred to the United States, where Google LLC is certified under the EU-U.S. Data Privacy Framework. Because reCAPTCHA exists solely to secure the forms you use to contact us, we regard it as strictly necessary and it is loaded only on the pages containing those forms. For more information, please refer to Google's privacy policy at https://policies.google.com/privacy.

PostHog

We use PostHog for the collection and analysis of visitor statistics. This information is stored by PostHog within the EU, according to EU standards, and is only collected if you have consented to statistical cookies. It is used by Gullwing Insurance to understand the usage of the website and Services, with the intention of improving your experience with the Services. For more information, please refer to PostHog's privacy policy at https://posthog.com/privacy.

Mollie

We use Mollie for the processing of payments. Payment details are entered directly in Mollie's payment environment and are not stored by us. Mollie is established in the Netherlands and acts as an independent data controller for these payments; for more information, please refer to Mollie's privacy statement at https://www.mollie.com/legal/privacy.

Stripe

We use Stripe for the processing of payments. Payment details are entered directly in Stripe's payment environment and are not stored by us. Stripe processes this data as an independent controller for payment purposes and as our processor under a data processing agreement (https://stripe.com/en-nl/legal/dpa); the responsible entity in the EEA is Stripe Payments Europe, Ltd. in Ireland, and data may be transferred to Stripe, LLC in the United States under the EU-U.S. Data Privacy Framework. For more information, please refer to Stripe's privacy policy at https://stripe.com/privacy.

Lettermint

We use Lettermint for the sending of automated e-mails relating to your account, quotation, policy or claim. Lettermint processes the recipient's address, the content of the message and delivery data on our behalf, as our processor under a data processing agreement (https://lettermint.co/dpa), and stores this data within the EU. These automated e-mails may also measure whether a message is opened and whether links are clicked, by means of an invisible image and redirected links, so that we can establish that important correspondence has reached you; you can prevent this by disabling automatic image loading in your e-mail programme. For more information, please refer to Lettermint's privacy policy at https://lettermint.co/privacy-policy.

Your legal rights

Under the GDPR, you have several rights regarding our processing of data about you. These rights include:

  • You have the right to access the information we hold and process about you and a range of additional information, such as how we use this information;
  • You have the right to have inaccurate information about yourself corrected;
  • In certain circumstances, you have the right to have information about you deleted when we no longer have a lawful ground to keep that information;
  • In certain cases, you have the right to have the processing of your personal data restricted;
  • In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to processing your data for direct marketing purposes;
  • In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have that personal data transferred from one controller to another without hindrance;
  • You have the right not to be part of an automated decision process (“profiling”), in events where the decision significantly impacts you.

In certain circumstances, we may need to restrict the above rights in order to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that your personal data is not disclosed to any other person. We may also ask you for further information to clarify your request.

We try to respond to all legitimate requests within one calendar month. Occasionally, it may take us up to three calendar months to honor your request. In this case, we will notify you within one calendar month and keep you updated. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, under these circumstances, we may refuse to comply with your request.

If you require further information on these rights, or you wish to exercise your rights, please contact us via e-mail at race@gullwing.com.

You have the right to complain to the Dutch Data Protection Agency if you are unhappy with how we process your personal data. You can find the contact details at https://www.autoriteitpersoonsgegevens.nl/en. If you are in the United Kingdom, you may also complain to the Information Commissioner's Office at https://ico.org.uk. You may also lodge a complaint with the supervisory authority in the EU member state where you live or work.

Annex 1a

Depiction of the Flows of Personal Data through the Insurance Lifecycle